Return Policy

Auras Crystals Return Policy and Terms & Conditions

Thank you for shopping with Auras Crystals. Please read our return policy carefully before making a purchase.

By completing your order, you agree to the following terms:

1. No Returns on Certain Items: For hygiene reasons, we do not accept returns on lip gloss, jewellery, or any used products. All sales on these items are final.

2. Damaged Items: If you receive a product that is damaged due to our error (such as a broken item or incorrect product sent), please contact us within 2 days of delivery. We will assess the situation and may offer a replacement or refund at our discretion.

3. Customer-Damaged Items: Auras Crystals is not responsible for items that have been broken or damaged by the customer. Please handle all items with care.

4. Condition of Returned Items: We do not accept returns on items that are used, dirty, or not in their original packaging. All returned items must be in new, resalable condition.

5. Change of Mind: We do not accept returns on the basis that you no longer want the item. Please make your purchases responsibly and ensure you are committed to your order.

6: Affordability: Before making a purchase, please ensure that you can afford the items. We encourage responsible shopping.

For any questions or concerns regarding our return policy, please feel free to contact us at aurascrystalsltd@gmail.com .

Thank you for your understanding and support!

Auras Crystals Team